How Moving Insurance Works with Movers

Everyone agrees that the real stress of moving is not packing and logistics, but finding your expensive items broken or damaged. The solution is simple: shift the risk from your pocket to the movers in Dubai. The question is how?  The answer to this dilemma is to hire professional movers and packers in Dubai who offer insurance coverage in their moving package. You can get rid of this inherited problem by relying on insurance. 

Moving insurance is specifically designed to protect clients from unforeseen future loss or damage to items. Today, we will learn how moving insurance works in Dubai. Before, let’s see what moving insurance is. 

What is Moving Insurance in Dubai?

A form of financial protection in which a client’s moving items and belongings are compensated after being lost or damaged during the move. Most movers and packers in Dubai offer limited moving insurance, claiming that they are logistic movers, not insurance companies.

Most companies rely on

  • Basic Insurance Coverage (Limited protection for the client’s move)
  • Complete Insurance (Optional,onal but recommended full move insurance)

With these two forms of insurance, people secure their moves. However, most tenants assume that they have insurance coverage in their moving package by default, but that’s not true, and they need to read the contract fully. The residents need to purchase the complete insurance if they want to claim damage protection in case of any accident.

Now, the real question here is, do all moving companies offer these services? If not, how to get that, and so many more. In this blog, we will learn all about insurance coverage in the moving packages with the assistance of expert Commercial movers in Dubai.

Types of Moving Insurance 

Moving insurance typically falls into three major categories.

Released Value Protection 

This is the standard coverage insurance offered by most of the licensed movers and packers in Dubai. You can’t solely rely on released value protection, because it only offers minimal coverage based on the weight of items.  Although it is free of cost, it doesn’t provide coverage for high-value items.

What Does that Mean?

In this type of insurance, the compensation is based on the damaged or lost item’s weight, not its market value. Moreover, this coverage requires major damage as movers in Dubai don’t offer compensation for minor loss.

For an item that weighs 20kg and is worth AED 2000 that has been damaged, Villa movers will offer AED 200 in the basic coverage.

Transit Insurance

One of the most recommended insurance plans is for your items and belongings during the move, not during packing. That means it’s not full insurance coverage, but only during the move time. This insurance plan is optional, and you have to pay 1 to 3 % of the declared item price during the booking to get it.

When do you get the compensation?

If your item or belonging is, 

  • Damaged during moving from one location to another. 
  • Loss or damage of items during loading and unloading due to the movers’ negligence.
  • Loss of items in on-road vehicle accidents 
  • Is burnt in the fire or taken away by thieves during transport.

Full Value Protection 

Unlike released value protection, FVP is a comprehensive option. Many movers in Dubai and external insurers offer this insurance to protect moving items against unexpected breakage or loss. It typically costs only 1% of the actual value of the item. Movers will offer compensation based on market value. Otherwise, they repair or replace the item. 

The best insurance option for high-value items or villa moves is to get full compensation in case of loss or damage. 

This insurance typically covers all forms of 

  • Scratches on items or belongings.
  • Glass or other items breakage.
  • Loss or damage of belongings due to water.
  • Mishandling by handymen, movers, and packers.
  • Loss or missed cartons or boxes during transit.

With this, you can fully claim your item’s price or compensation and make your move safe from the mishandling of movers and packers in Dubai.

Moving Insurance Claim Process 

Create an Inventory List 

The first step is to create a detailed inventory of items and note their condition before loading. Remember to take a clear picture of items so you can compare the before and after conditions. 

A claim without proper graphics is not compensated in any insurance in Dubai. Whenever you book an insurance package of any kind, ensure you or your moving team has properly labeled graphics and an inventory list.

Immediate Inspection 

Once the professional movers deliver the items to the new place, inspect all the items and belongings (specifically the ones you booked the insurance for). Don’t sign the delivery receipt if you notice any breakage or damage. Compare the condition of belonging before and after the delivery. 

Report the Damage 

Usually, claims must be submitted within 24 to 72 hours. It is better to inform the moving company about the damage within the timeline. Submit a written report and follow the claim submission timeline. 

Any report after the declared period is not entertained by most moving companies. Try to be proactive and report your damage as early as possible.

Show the Evidence 

For receiving compensation, it is important to submit all evidence. Submit a signed inventory list and photographic evidence. Keep all the damaged items until the insurer inspects them. 

Settelment 

The moving company will inspect all the evidence and investigate the claim. After evaluating the responsibility, they will repair or replace the item. Otherwise, they will compensate for the broken item. 

Typical Coverage by Movers in Dubai 

Most moving companies in Dubai cover damages caused by the moving team’s negligence during packing, loading, and unloading. However, not all items get covered under insurance that includes,  

  • Pre-existing damaged items. 
  • Self-packed items that broke during transit. 
  • High-value items and important documents 
  • The damage caused by the delay in gated communities. 

When Should One Book the Move with Insurance Coverage?

One of the most asked questions by tenants is when they should add an insurance plan to their moving services. The simple answer is that whenever you are about to move high-value or sensitive items, adding insurance to your moving plan is essential.

However, if you want to go into the depth of the answer, then, if you are

  • Relocating your residential or commercial spaces between emirates.
  • Using the storage services of the moving company.
  • Relocating your apartments or offices from multiple stories or high-rise buildings.
  • Shifting sensitive or fragile office items, including IT servers and equipment.
  • Transporting highly sensitive decorative items or art pieces.

To clear one more thing, here is that compensation cost, even in complete insurance, is less than the replacement cost.

Conclusion 

Moving insurance serves as a financial safeguard against potential damage to items during relocation. Before selecting the moving company, ensure they are licensed and confirm they offer insurance. Moreover, clarify the maximum compensation limit and ask if they provide coverage for fragile items.  Ehome Emovers is one of the best moving companies in Dubai that handles all kinds of relocations with optional insurance. Contact the team and learn more about their insurance plans.

author avatar
Ahsan Tahir